Account Management and Administration

Like Having an Administrative Psychic on Staff

Sure, you could go it alone. But why? You’ve got enough on your plate as is between meetings, marketing plans and fulfilling orders. We have employees with years of experience in retailer systems to maximize results. We can support you with:

Assortment Planning and Planogram Development

It all comes down to having the right product in the right place at the right time. And we have the predictive powers to make all of that happen. Premium is certified in Space Planning by Intactix® from JDA® software. We can analyze sales, inventory, and market data to create optimized assortments for markets and stores; develop regional and seasonal variations; and maintain plan0grams as vendors change and SKUs are added or deleted.

SKU Winners and Losers

Valued suppliers proactively manage assortments on an ongoing basis. Premium uses point-of-sale data to identify SKU winners and losers. We work with our clients and their merchants to address low performing SKUs and replace them before the competition can do the same.

Forecasting

The size and timing of a retailer’s orders rarely are good indicators of future product demand (variations are caused by special orders, load in orders, changing reorder parameters, etc.). Premium assists our clients accurately-forecasted demand by tracking inventory on-hand and store sales.

 

Account Administration

Premium has a team of veteran Merchandising Assistants and specialists in retail analytics to supplement your sales team. Gain invaluable decades of experience working within retailers’ systems and seasoned account administration management at a fraction of the cost of a full time employee. We daily stay on top of important tasks like:

  • Establishing and maintaining your items in HDLink – Home Depot’s item repository for both stock and on-line goods – and similar systems at Lowe’s and Walmart
  • Supplier Buying Agreement set up – required when your organization begins engaging in business with a new department or retail channel
  • Item Data Maintenance. SKU set up and maintenance in core merchandising systems. At Home Depot, this includes e531, e560 and AMT – tools to maintain pricing and active status.
  • FLEX for import item setup
  • Host (or push) orders to launch new products, execute promotions or stay in stock
  • In-Store-Environment-System (ISES) to engage the field merchandising team
  • RTVs and Buybacks

Hear it for Yourself

“…The Premium team was able to provide in store sales support, real-time customer feedback and product training that was invaluable to understanding the performance of the program and driving sales at the store level. Not only did they engage hundreds of contractor customers on our new offering, they captured names and contact information for these customers so that we can build an ongoing relationship. They also made sure our end cap was up and trained hundreds of associates. The program delivered excellent short term benefits…but the long term dividend of this…will be huge!”

-Lithonia Lighting Vice President of Retail Sales, Lithonia Lighting

“As our high season approached in 2012, using [Premium’s] QTrax POS, we discovered that some of our historically top-selling SKUs were underperforming forecasts in key retail locations. We had some ideas as to what the cause of the problems might be, but Premium helped us to quickly confirm the issues consumers were encountering in our high priority stores. They also rectified the problems with spot packing down product, organizing our space and updating our on hand counts to be accurate. As a result, we were able to quickly recover and drive more than 50% sales increases in the visited stores.”

-Rain Bird National Account Manager, Rain Bird

“The market research from Premium was absolutely essential to our successful launch at retail. Not only did it help us refine our approach to the market including pricing and packaging, the data was critical in convincing the merchant to move forward.”

-PF WaterWorks President, PF Waterworks

“Premium’s creativity and market research capabilities set them apart from other consulting agencies in the industry. They have helped us conceptualize and market test ideas that will help us dramatically grow our hand tools business.”

-JS Products, Inc. President and CEO, JS Products, Inc.

“Premium was able to help us identify and size a completely new market for growth and turn our thinking 180 degrees on which channels to target.”

-Origin Point Brands VP Sales, Origin Point Brands

“The analysis was so compelling that Home Depot’s merchant team doubled their opening order right there in the meeting,”

-Lighting Science Group General Manager, Lighting Science Group

“I have been working as a vendor to retail for a long time at Black and Decker, Emerson and a couple of other large manufacturers. Our ability to react to what is happening in specific stores for specific SKUs is one of the most powerful retail tools that I have ever seen. On a monthly basis it drives real sales opportunities for us and for our retail partners. It also makes us a more valuable partner to the retailer and allows us to differentiate on something other than pure cost.”

-Lighting Science Group Vice President of Retail Accounts, Lighting Science Group